Privacy Policy

We take the protection of your personal data seriously. This policy explains what data we process when you visit this website and contact us, and the rights you have under the EU General Data Protection Regulation (GDPR).

This English text is a courtesy translation. The legally binding version of this privacy policy is the German version.

1. Controller

The controller responsible for data processing on this website is:
ALVEX Handel GmbH
Steinweg 3, 60313 Frankfurt am Main, Germany
Managing Director: Mehmet Selik Celikkiran
Phone: +49 (0) 69 9505 7680
E-mail: info@alvexhandel.com

2. Scope of data processing

This website is designed to be data-minimising. It uses no cookies, no tracking, no analytics services and loads no content from external third-party servers or content delivery networks (CDNs). No user profiles are created and no data is passed to third parties for advertising purposes.

3. Server log files & hosting

This website is hosted by IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. When you access the site, the hosting provider automatically collects and stores information in server log files that your browser transmits. This may include the browser type and version, the operating system used, the referrer URL, the host name of the accessing device, the time of the server request and the IP address.

This data is not merged with other data sources. It is processed on the basis of Article 6 (1) (f) GDPR; we have a legitimate interest in the technically error-free presentation and security of our website. A data processing agreement pursuant to Article 28 GDPR has been concluded with the hosting provider. Log data is stored only for as long as necessary for these purposes.

4. Contact form and e-mail contact

If you send us an enquiry via the contact form or by e-mail, the details you provide (in particular your name, company, e-mail address, phone number and message) will be stored by us for the purpose of processing the enquiry and in case of follow-up questions.

The legal basis for processing this data is Article 6 (1) (b) GDPR where your request relates to the performance of a contract or pre-contractual measures, and otherwise our legitimate interest in answering your enquiry pursuant to Article 6 (1) (f) GDPR. We delete this data once it is no longer required, unless statutory retention periods (e.g. under commercial or tax law) apply.

5. Data recipients

Your personal data is only passed on to third parties where this is legally permitted or where you have consented. Processors (such as our hosting provider) act only on our instructions and are bound by contract in accordance with Article 28 GDPR.

6. Your rights

Under the GDPR you have the right to obtain information about your stored personal data (Art. 15), to have it corrected (Art. 16) or erased (Art. 17), to restrict its processing (Art. 18), to data portability (Art. 20) and to object to processing (Art. 21). Where processing is based on consent, you may withdraw that consent at any time with effect for the future. To exercise your rights, please contact us using the details in section 1.

7. Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority. The authority responsible for us is:
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit, Postfach 3163, 65021 Wiesbaden, Germany.

8. Data security

This website uses TLS/SSL encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by the "https://" prefix in your browser's address bar.

9. Changes to this policy

We reserve the right to amend this privacy policy to ensure it always complies with current legal requirements or to reflect changes to our services. The current version applies to your next visit.